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Customer Support Officer

salary 20,000 - 35,000 /month
company-logo
job companyVitaltech Solutions (opc) Private Limited
job location IT Park, Chandigarh
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Support Officer to join our team at Vitaltech Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹35,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Officer job

  1. Can freshers or experienced candidates apply for this Customer Support Officer role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Officer role.
  2. What salary is offered for this Customer Support Officer job?
    Ans : The salary for this Customer Support Officer job ranges between ₹20,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Officer job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in IT Park, Chandigarh.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Officer job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Officer job is located in IT Park, Chandigarh.
  8. Why should you apply for this Customer Support Officer job?
    Ans : This Customer Support Officer job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 35000

English Proficiency

Yes

Contact Person

Vikram Singh
Posted 6 hours ago
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