Customer Support

18,000 - 22,000 /month

Impact Infotech Private Limited

Airoli, Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Languages: Hindi, Marathi

Graduate and above

Males Only

5 days working | Night Shift

Job Description

We are looking for a Customer Support to join our team at Impact Infotech Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to sales. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support job

Can freshers or experienced candidates apply for this Customer Support role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support role.
What salary is offered for this Customer Support job?
Ans : The salary for this Customer Support job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support role. No prior experience is required.
What does the role of Customer Support involve?
Ans : As a Customer Support, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support job is located in Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Customer Support job.
Why should you apply for this Customer Support job?
Ans : This Customer Support job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.