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Customer Support Executive – Voice & Non-Voice

salary 23,000 - 25,000 /month
company-logo
job companyCogent E Services
job location Brookefield, Bangalore
job experience0 - 6 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive – Voice & Non-Voice job

  1. Can freshers or experienced candidates apply for this Customer Support Executive – Voice & Non-Voice role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Executive – Voice & Non-Voice role.
  2. What salary is offered for this Customer Support Executive – Voice & Non-Voice job?
    Ans : The salary for this Customer Support Executive – Voice & Non-Voice job ranges between ₹23,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive – Voice & Non-Voice job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
  5. How many vacancies are there for this Customer Support Executive – Voice & Non-Voice job?
    Ans : There are 50 vacancies for this Customer Support Executive – Voice & Non-Voice role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive – Voice & Non-Voice job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive – Voice & Non-Voice position is Brookefield, Bangalore.
  8. What makes this Customer Support Executive – Voice & Non-Voice job a good opportunity?
    Ans : This Customer Support Executive – Voice & Non-Voice job is a good opportunity as it offers a salary between ₹23,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 23000 - ₹ 25000

Contact Person

Anuj Sharma

Interview Address

Brookefield, Brookefield, Bangalore
Posted a day ago
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