Customer Support Executive

26,000 - 27,000 /month

Zg Staffing Solutions

Whitefield, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are seeking motivated and detail-oriented individuals to join our Non-voice Chat process team. The role involves handling customer queries and support through chat based communication channels, ensuring timely resolutions and maintaining high customer satisfaction.

Responsibilities:

Respond to customer enquiries via Chat in a Professional and courteous manner
Provide accurate Information and resolve issues efficiently without voice interaction.
Maintain records of customer interactions and transactions.
Escalate complex issues to higher support levels when necessary.
Ensure adherence to company policies, procedures and quality standards.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Zg Staffing Solutions?
Ans : Candidates should have a Graduate and above qualification and skills like Query Resolution, Non-voice/Chat Process for this Customer Support Executive job offered by Zg Staffing Solutions.
How much can you earn in this position?
Ans : You can earn between ₹26,000-₹27,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Whitefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹26,000-₹27,000 per month. This is a Full Time opportunity and has 10 openings available.