Customer Support Executive

26,000 - 27,000 /month

Zg Staffing Solutions

Whitefield, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are seeking motivated and detail-oriented individuals to join our Non-voice Chat process team. The role involves handling customer queries and support through chat based communication channels, ensuring timely resolutions and maintaining high customer satisfaction.

Responsibilities:

Respond to customer enquiries via Chat in a Professional and courteous manner
Provide accurate Information and resolve issues efficiently without voice interaction.
Maintain records of customer interactions and transactions.
Escalate complex issues to higher support levels when necessary.
Ensure adherence to company policies, procedures and quality standards.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹27000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Zg Staffing Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Zg Staffing Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.