Customer Support Executive

Position: Customer Relationship Executive. Only Male Candidates Required

Location: Whitefield, HSR Layout, Indiranagar (Bangalore)

Age Group: Less than 30 years

Own Vehicle (Bike) Required: Travel reimbursement will be provided.

Shift Timings: 11:00 AM – 8:00 PM (Flexible Timings as per requirement)

About Stance:

Stance Health is an innovative physiotherapy clinic at the intersection of Injury Prevention, performance improvement and pain management. Redefining the standards of wellbeing, we provide individualised treatment plans that are customised to each patient's specific requirements. Our focus on technology-backed assessments, outcome focused treatment protocols and long-term strength programs guarantees that patients receive the best care possible, enabling them to heal and function at their best.

Job Responsibilities:

Front Desk Management:

Greeting and assisting visitors in a professional and courteous manner.

Handling incoming calls, redirecting them to the appropriate departments, and taking messages when necessary.

Managing appointment scheduling and maintaining a visitor log.

 Administrative Support:

Maintaining records, handling correspondence, and managing office supplies at the front desk.

Coordinating with other departments for smooth operations.

Customer Service:

Addressing visitor inquiries and providing necessary information.

Ensuring a welcoming and organized reception area.

Handling calls, converting the leads and report to the Department manager.

Requirements:

Prior experience as a receptionist or in a customer-facing role is preferred.

Excellent communication and interpersonal skills.

Must have their own vehicle (Bike).

Proficiency in basic computer operations (MS Office, Email).

Professional appearance and pleasant demeanour.

Willingness to work in rotational shifts as per business needs.

Languages Mandatory - Fluent English, Hindi, and Kannada.

Additional Information:

Candidates must be willing to work at the specified locations (Whitefield / HSR / Indiranagar).

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.