Customer Support Executive

Dear Job Aspirants,

Greetings from Writer Information!

We are looking for a Customer Support Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
  

Job Requirements:

The minimum qualification for this role is Above 12th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift & Rotational Weekoffs.

Interested candidates can send their updated resumes to keerthana.yuvaraj@writerinformation.com or walk in directly to the following venue on the specified dates and times:

Venue:
Writer Business Services Pvt. Ltd. 3rd Floor
Chamiers Towers, Chamiers Road, Tenampet, Chennai 18

Walk-in Timings:
Monday to Saturday 10.00AM to 3.00PM

"At Writer Information, we don’t just offer jobs—we offer careers that empower, inspire, and grow with you."

Regards,
HR Team
About us www.writerinformation.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., WRITER INFORMATION MANAGEMENT SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at WRITER INFORMATION MANAGEMENT SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.