BPO Manager

• Lead and manage day-to-day BPO operations.
• Ensure compliance with organizational policies, procedures, and client agreements.
• Develop and implement operational strategies for efficiency and process improvement.
• Monitor performance metrics and prepare operational reports.
• Manage relationships with clients, addressing their needs and ensuring service quality.
• Lead, coach, and mentor teams of managers, supervisors, and frontline staff.
• Identify and resolve operational issues and escalations as needed.
• Oversee project planning, scheduling, and timely execution.
• Maintain a keen understanding of industry trends and best practices

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Manager job

1. What is the eligibility criteria to apply for this BPO Manager job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18500 - ₹20500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this BPO Manager job?
   Ans: This BPO Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Manager job?
   Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., HOSPIRA HEALTHCARE INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Manager role?
   Ans: There is an immediate opening of 25 BPO Manager at HOSPIRA HEALTHCARE INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Manager job?
   Ans: This BPO Manager job has Day Shift.