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Customer Support Executive

salary 12,000 - 12,500 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Sector V - Salt Lake, Kolkata
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

HIRING ALERT | Customer Support Associate (Blended Process) | Kolkata

Company: Woodrock Infotech Pvt. Ltd.
Process: Chat Process (Blended)
Location: Sector V, Kolkata (Hybrid Mode)
Candidates must be from Kolkata or nearby areas only.

Work Model (HYBRID):

  • Training Period: First 40 days will be fully Work from Office (WFO).

  • Post-Training: 4 Days Work From Home + 2 Days Work From Office.

  • Drop facility will be provided during odd hours for WFO.

Salary: Up to ₹15,000 CTC

Shift Details:

  • Rotational Shifts

  • 9 Hours (Including 1-Hour Break)

  • 6 Days Working

  • 1 Rotational Week Off

Eligibility:

  • Fluent in English & Hindi Communication

  • Comfortable with Voice & Non-Voice Process

  • Must be based in Kolkata or nearby areas

System Requirements:

  • Personal Laptop (i3 10th Gen / i5 8th Gen or above)

  • Stable Broadband Connection

Interview Process:

  • HR Round

  • RAG Round

  • Assessment Test

  • IT Round

  • Complete Interview Process is Virtual except Assessment.

  • Assessment needs to be given from the office.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹12,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Sector V - Salt Lake, Kolkata.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹12,000-₹12,500 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Medical Benefits, PF

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 12500

Contact Person

Prerna Jaiswal
Posted 2 days ago
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