Customer Support Executive

12,000 - 15,000 /month

Woodrock Infotech Private Limited

Sector V - Salt Lake, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Bengali

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Cab, PF

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

# **JOB DESCRIPTION – CUSTOMER SUPPORT ASSOCIATE**

## **Position:** Customer Support Associate

**Company:** Woodrock Infotech Private Limited

### **Job Responsibilities**

* Handle customer queries and concerns through voice calls.

* Provide accurate information regarding products and services.

* Resolve customer issues professionally and efficiently.

* Maintain proper records of customer interactions.

* Ensure high levels of customer satisfaction.

* Follow company policies and process guidelines.

### **Eligibility Criteria**

🔹 **Age:** 18–35 Years

🔹 **Qualification:** Minimum 12th Pass

🔹 **Communication:** English & Bengali

🔹 **Work Mode:** Work From Office

🔹 **Shift:** 24×7 Rotational Shift (Any 9 Hours)

### **Required Skills**

* Customer-centric approach.

* Ability to work in a team environment.

* Positive attitude and willingness to learn.

### **Documents Required**

📄 Resume

🪪 Aadhaar Card

🪪 PAN Card

📸 Passport Size Photograph

🎓 Educational Certificates

📑 Experience Proof (if applicable)

### **Job Details**

* **Process:** Voice Process

* **Shift:** Flexible Weekly Shift + Rotational Week Off

* **Salary:** ₹15,000 CTC

* **Perks & Benefits:** PF & ESI

* **Eligibility:** Freshers & Experienced Candidates (Both Can Apply)

* **Drop Facility:** Available

### **Drop Locations**

Kestopur, Baguihati, New Town, Salt Lake, Mohishbatan, Bidhannagar, Phoolbagan, Science City, Joramandir, Dakshindari, Chingrighata, Chinar Park, Airport, Dumdum, Narkeldanga, Technopolis, DLF 1 & 2, Sukantanagar, Gauranga Nagar, Uttar Panchanna, VIP Bazar, Ballygunge, Goalpark, Ruby, Kalikapur, Gariahat, Kalighat, Rashbehari, Tollygunge, Behala Chowrasta, New Alipore, Taratala, Dhakuria, Jadavpur, Beckbagan, Garfa, Beleghata, Girish Park, Shyambazar, Hathibagan, Park Circus, Topsia, Picnic Garden, Jorabagan, Taltala, Bhawanipur, Bagbazar, Esplanade, Maniktala, Belgachia, Central, Poddar Court, Rajabazar, Howrah Station & Sealdah.

## **Interested candidates can apply now!**

**Regards,**

**HR Ankita**

📞 **8910270543**

**Woodrock Infotech Private Limited**

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.