Customer Support Executive

20,000 - 20,000 /month

Wc Consultancy Training Services Private Limited

Rajarhat, Kolkata

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Executive to join our team at Wc Consultancy Training Services Private Limited. The role offers ₹20000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : The salary is ₹20,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Executive role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Executive job is located in Rajarhat, Kolkata.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary of ₹20,000 per month. This is a Full Time opportunity and has 50 opening available.