Customer Support Executive

Job Descriptions For Customer Success Manager

Good Communication skills English & Hindi Mandatory Plus one local Language

More than 2 -3 years’ experience

Graduate in any discipline or Diploma

Positive attitude & quick learner

preferably worked in some CRM software

Manage customer service support and branch operations across the south Region.

Resolve operational issues raised by branches and dealers to enhance service quality.

Oversee team coordination, ensuring process implementation and efficiency.

Perform data analysis and dashboard reporting for performance tracking.

Coordinate with branches for customer support and prepare periodic reports.

Conduct follow-ups on pending cases with warehouses and branches.

Handle spare parts quotations for corporate clients.

Handle ASP monthly payments and coordinate with accounts for cheque processing.

Ensure customer satisfaction by providing timely updates and resolutions.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VU VIDEOCONFERENCING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at VU VIDEOCONFERENCING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.