Customer Support Executive

Key Responsibilities:

• Handle inbound and outbound calls, chats, and emails.

• Assist customers with inquiries, complaints, and requests.

• Maintain customer records and update information in CRM.

• Ensure high customer satisfaction by providing quick resolutions.

• Escalate unresolved issues to the concerned team.

• Follow up with customers to ensure their issues are resolved.

• Meet daily, weekly, and monthly targets.

  skills Required:

• Excellent verbal and written communication skills (English/Hindi).

• Problem-solving and active listening abilities.

• Ability to multitask and work under pressure.

• Basic computer knowledge and typing speed.

• Positive attitude and willingness to learn.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VISION 360 VISIONARY BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at VISION 360 VISIONARY BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.