Customer Support Executive

Job Description – Customer Service Associate (Outbound – Sales & Collections)

We are hiring 100+ Customer Service Associates to join our Outbound Voice Process teams for Tata Motors Sales L1 and Tyger Capital Linguistic. This is a great opportunity for individuals passionate about customer interaction, sales, and collections, looking to grow in a fast-paced and target-driven environment.

Responsibilities:

• Make outbound calls to existing and potential customers.

• Promote products/services and clearly explain benefits.

• Manage payment reminders and collection follow-ups.

• Handle customer queries with professionalism and resolve issues.

• Update customer information accurately in the system.

• Meet and exceed individual and team sales/collection targets.

Candidate Profile:

• Education: Graduate or Undergraduate (any discipline).

• Experience: Freshers and experienced candidates welcome.

• Communication: Excellent spoken and written English.

Skills Required:

• Strong communication and listening skills.

• Confident, courteous, and customer-centric approach.

• Adaptability to changing processes and requirements.

• Quick learner with a positive attitude.

• Ability to work under pressure and achieve goals.

• Self-driven and results-oriented.

Work Schedule:

• Male Candidates: Rotational shifts (24x7).

• Female Candidates: Day shifts (7:00 AM – 7:00 PM).

• 6 working days a week with rotational offs.

Selection Process: HR Round → Operations Round → Client Interview → Final Assessment.

Why Join Us?

• Opportunity to work with leading clients.

• Dynamic work environment with career growth potential.

• Comprehensive training and performance-based progression.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VICTAMAN SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at VICTAMAN SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.