Can freshers or experienced candidates apply for this Customer Support Executive role?

Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Executive role.

What is the salary and job type for this role?

The salary for this Customer Support Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.

What shift and timings does this job follow?

This Customer Support Executive job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.

How many vacancies are there for this Customer Support Executive job?

There are 25 vacancies for this Customer Support Executive role.

Is this job open for all genders?

Yes, this Customer Support Executive job is open for both male and female candidates.

What is the job location for this position?

The job location for this Customer Support Executive position is Whitefield, Bangalore.

What makes this Customer Support Executive job a good opportunity?

This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 25 openings.

Customer Support Executive

16,000 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Whitefield, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Tele Collections Executive – Personal Loan & Business Loan Collections

Company: Krazybee Services Private Limited

Location: Hoodi, Bangalore

Opposite Tata Showroom, Brookefields Road, Doddanekundi, Phase 2, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka – 560048

Job Overview

Krazybee Services Private Limited is hiring Tele Collections Executives to manage overdue Personal Loan and Business Loan accounts. The ideal candidate should have experience in tele collections or the BFSI industry, strong communication skills, and the ability to achieve collection targets while providing a professional customer experience.

Key Responsibilities

Handle inbound and outbound calls for overdue Personal Loan and Business Loan customers.
Follow up with customers for pending EMI payments and ensure timely collections.
Negotiate repayment plans and resolve payment-related concerns professionally.
Maintain accurate records of customer interactions and payment commitments in CRM systems.
Coordinate with field collection teams and backend operations for faster account resolution.
Ensure compliance with company policies, collection guidelines, and quality standards.
Handle customer queries, escalations, and disputes with empathy and professionalism.
Meet daily, weekly, and monthly collection targets.

Eligibility Criteria

Experience: 1–5 years in Tele Collections, Collections, or Customer Service (NBFC/BFSI preferred).
Education: 12th Pass or Graduate in any discipline.
Age: 18–30 years.
Strong communication, negotiation, and convincing skills.
Basic knowledge of CRM tools and MS Office.

Language Requirements

Candidates should be proficient in English along with any one of the following:

English + Hindi
English + Telugu
English + Kannada (Sales experience preferred)

Salary & Benefits

Salary: Up to ₹3.5 LPA
Attractive Performance Incentives
Career Growth Opportunities
Supportive Work Environment

Required Skills

Tele Collections
BFSI/NBFC Experience
English Communication
Regional Language Proficiency
Customer Handling

Preferred Skills

Loan Collections
Problem Solving
Escalation Handling
CRM Knowledge

Job Summary

Details

Information

Role

Tele Collections Executive

Company

Krazybee Services Private Limited

Location

Hoodi, Bangalore

Experience

1–5 Years

Education

12th Pass / Graduate

Age

18–30 Years

Languages

English + Hindi/Telugu/Kannada

Salary

Up to ₹3.5 LPA + Incentives

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Whitefield, Bangalore.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 25 openings.