Customer Support Executive

Customer Support Executive – International (Voice Process)

Company: Alldigi Tech

Location: Velachery, Chennai

About Company -

Alldigi Tech is a leading name in global customer engagement solutions, supporting clients in the US banking sector with professional voice-based customer service. We pride ourselves on delivering superior customer experience, operational efficiency, and growth-driven support systems for international clients.

Position Overview-

We are hiring dynamic and articulate Customer Support Executives for our International Voice Process. The candidate will handle inbound and outbound customer calls for a US Banking Process, ensuring issue resolution, satisfaction, and compliance with service standards.

Education: Any graduate (mandatory).

Experience: Minimum 1 year in International Voice Process (preferably in US or UK shifts).

Skills Required:

• Excellent English communication skills (neutral accent preferred).

• Strong listening and problem-solving abilities.

• Confidence to handle customer objections and escalations.

• Good interpersonal and multitasking skills.

• Comfortable working in night shifts.

  Work Schedule: Rotational Night Shifts (Any 9-hour shift).

Working Days: 5 days per week (2 rotational week-offs).

Mode of Operation: Work from Office – Velachery, Chennai.

Benefits:

• Two-way cab facility (within 17 km radius).

• Meals provided as per shift.

• Health and wellness benefits as per company policy.

• Salary & Perks

• Salary Range: ₹2.6 LPA – ₹4.0 LPA (based on experience).

• Attractive performance incentives and career growth opportunities.

• Training and certification in international communication standards.

  Interview Details:

Interview Mode: Face-to-Face (F2F)

Location: Alldigi Tech Office, Velachery, Chennai

Contact Person -

Aastha Panwar

aasthapanwar@earlyjobs.co.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹33000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.