Customer Support Executive

20,000 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Panathur, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Description:

Globiva is actively hiring experienced professionals for the Homelane Voice Process. This is a full-time role focused on customer interaction and support, requiring fluency in a regional language along with Hindi and English. Candidates must have a minimum of 1 year of experience in a customer service or voice process role and should be comfortable handling post-sale customer engagement.

As a Customer Support Executive, your core responsibility will be to communicate effectively with customers, resolve issues promptly, and ensure a high level of satisfaction through each interaction. You will also be expected to document service conversations, coordinate with internal teams for escalation management, and uphold quality service standards. The ability to switch between languages, stay calm under pressure, and deliver accurate solutions is essential for this position.

Qualifications: Minimum 12th pass (Graduation preferred)

Experience: Minimum 1 year in a voice-based support process

Shift: General shift, 9-hour window between 9:00 AM – 9:00 PM

Working Days: 6 days a week with 1 rotational off day

Salary Structure:

CTC: ₹25,000/month
Take-home: ₹20,800/month
Incentives: Up to ₹50,000/month based on performance

Interview Process:

HR Round
Operations Round
Client Round
Final Client Round

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Executive job offered by Victa Earlyjobs Technologies Private Limited in Panathur, Bangalore.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panathur, Bangalore.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Panathur, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 80 openings available.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Query Resolution, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Chandini Verma

Interview Address

Globiva Services Private Limited: 2nd Floor, IndiQube Alpha, Near Kadubeesanahalli brigade, Outer Ring Rd Panathur Bengaluru, Karnataka PIN: 560103, Panathur, Bangalore

Posted 8 hours ago