Customer Service Associate for Voice & Sales process
Altruist Technologies Private Limited
published
AKR Tech Park, 46/1, NH 44, near Krishna Reddy Industrial Area, Kudlu Gate, Krishna Reddy Industrial Area
Kudlu Gate
Bengaluru
PIN: 560068
Job Description
**Job Description: Customer Care Executive (Voice & Sales Process)**
We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.
**Responsibilities:**
- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.
**Salary and Benefits:**
Experience & Salary:
Freshers : ₹20,000 CTC 💰 / ₹17,500 Take Home 💵
Experienced (Min 6 Months) : ₹23,000 CTC 💰 / ₹20,000 Take Home
- Incentives based on performance.
- Comprehensive training and growth opportunities.
Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!