Customer Support Executive

Customer Support Executive – Tata Process

Location:

On-site – [Office Location based on allocation]

Process:

Tata

Number of Positions: 20

Employment Type:Full-time

Age Range : 20 - 23 years

Salary / CTC:

• Freshers: ₹25,000 CTC (₹20,000 Take Home)

• Experienced: ₹27,000 CTC (₹22,000 Take Home)

• 1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

• Shift: 8 AM – 8 PM (Any 9 hours)

• 6 working days with 1 rotational weekly off

Experience Required: Freshers & Experienced candidates welcome

Educational Qualification: 12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

• Good verbal and written communication in English

• Strong customer handling and problem-solving abilities

• Basic computer literacy (MS Office, typing, navigation, CRM tools)

• Ability to multitask in a fast-paced environment

• Professional and interpersonal skills

Nice-to-Have Skills:

• Experience in corporate BPO or customer support

• Knowledge of Tata products/services

Roles & Responsibilities:

• Handle inbound and outbound queries for Tata services

• Provide accurate solutions and updates to customers

• Maintain logs and CRM records of customer interactions

• Escalate issues promptly to ensure resolution

• Ensure adherence to quality standards and process compliance

• Support the team in achieving operational targets

Hiring Need: Immediate

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.