Customer Support Executive

20,000 - 22,000 /month

Victa Earlyjobs Technologies Private Limited

Kadubeesanahalli, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Executive ( Flipkart Process ) to join our team at Globiva Services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Victa Earlyjobs Technologies Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Query Resolution for this Customer Support Executive job offered by Victa Earlyjobs Technologies Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadubeesanahalli, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 30 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kadubeesanahalli, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Query Resolution with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 30 openings.