Customer Support Executive

16,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

HSR Layout, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Key Responsibilities

Handle customer queries professionally and provide accurate resolutions.
Understand customer concerns and resolve issues as per process guidelines.
Deliver excellent customer service and ensure high customer satisfaction.
Communicate effectively with customers in English and Hindi.
Accurately record customer interactions and update information in the system.
Adhere to company policies, quality standards, and data privacy guidelines.
Escalate unresolved or complex issues to the appropriate team.
Meet productivity, quality, and customer service targets.

Eligibility & Requirements

Freshers and experienced candidates are welcome to apply.
Good verbal communication skills in English and Hindi are mandatory.
Strong listening, problem-solving, and interpersonal skills.
Customer-centric attitude with patience and professionalism.
Basic computer knowledge and familiarity with CRM/support systems.
Willingness to work from the office.
Comfortable with a 6-day work week and 1 rotational weekly off.
Comfortable working on a day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.