Role Overview
We are seeking enthusiastic and customer-oriented individuals . The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.
This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.
Key Responsibilities
• Handle customer calls professionally (inbound/outbound)
• Provide accurate information and effective resolutions
• Maintain proper call records and update CRM systems
• Follow quality standards, compliance, and process guidelines
• Ensure high levels of customer satisfaction
• Meet daily productivity and performance targets (KPIs)