Customer Support Executive

16,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Hebbal Kempapura, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab

Job Description

Customer Support Executive – Banking Process

Company: Teleperformance Global Services Private Limited
Location: Hebbal, Bengaluru (Work from Office)
Employment Type: Full-Time
Shift: Rotational Day Shift

Job Overview

Teleperformance Global Services Private Limited is hiring Customer Support Executives for its Banking Process. The role involves handling customer interactions, resolving banking-related queries, and delivering an excellent customer experience. Freshers are welcome to apply.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Resolve customer queries related to banking products and services.
Deliver prompt and accurate customer support.
Maintain customer records and update CRM systems.
Follow quality, compliance, and process guidelines.
Ensure high customer satisfaction while meeting productivity targets.

Eligibility Criteria

Minimum Qualification: 12th Pass / Undergraduate / Graduate
Experience: 0–5 Years (Freshers can apply)
Age: 18–30 Years
Excellent communication skills in English.
Proficiency in Tamil, Malayalam, Telugu, or Kannada (any one language).
Versant Level 4 is mandatory.
Basic computer knowledge and customer service skills.

Required Skills

Communication Skills
Customer Service
Banking Process
Computer Knowledge
Problem Solving
CRM Knowledge

Salary & Benefits

CTC: ₹20,000 per month
Take Home Salary: ₹16,000 per month
Shift Allowance: ₹1,200 (Paid once every 3 months)

Additional Benefits for Outstation Candidates

One-way transportation
14 days accommodation support

Malayalam Language Candidates

CTC: ₹20,000 per month
Take Home Salary: ₹16,000 per month
Language Allowance: ₹1,800
Shift Allowance: ₹1,200 (Paid once every 3 months)

Work Schedule

Work From Office
6 Days Working
1 Rotational Week Off

Shift Timings

Female Candidates: Between 6:00 AM – 8:00 PM (Any 9 working hours)
Male Candidates: Between 6:00 AM – 12:00 AM (Any 9 working hours)

Work Location

Teleperformance Global Services Private Limited
31, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka – 560024.

Join Teleperformance Global Services Private Limited and build a rewarding career in the Banking Process with one of the world's leading customer experience organizations.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal Kempapura, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Hebbal Kempapura, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 50 openings.