Customer Support Executive

15,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Garebhavipalya, Bangalore

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Marathi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Overview

We are hiring Customer Support Executives for an EV (Electric Vehicle) Voice Process. The ideal candidate should have excellent communication skills, prior experience in customer support, and the ability to handle customer queries professionally.

Key Responsibilities

Handle inbound customer calls and provide prompt resolutions.
Address customer queries, complaints, and service requests effectively.
Maintain a high level of customer satisfaction through professional communication.
Accurately document customer interactions in the system.
Follow company processes and quality standards while handling calls.
Coordinate with internal teams whenever required for issue resolution.

Eligibility Criteria

Minimum 6 months of experience as a Customer Support Associate (CSA) is mandatory.
Graduation is mandatory.
Excellent communication skills in English and Hindi, along with Marathi or Gujarati.
Strong customer service and problem-solving skills.
Immediate joiners are preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Garebhavipalya, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Garebhavipalya, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 50 openings.