Customer Support Executive

15,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Dombivli (East), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Aadhar Card

Job Description

Job Title: Customer Service Associate (Voice & Email Process)

Job Role

We are looking for Customer Service Associates to handle voice and email support for Axis Bank customers. The role involves resolving customer queries, providing accurate information, and delivering a high level of customer service.

Key Responsibilities

Handle inbound customer queries through voice and email channels.
Provide accurate information and solutions to customers.
Maintain professional communication while interacting with customers.
Ensure high customer satisfaction by resolving issues efficiently.
Follow company policies and maintain service quality standards.

Eligibility Criteria

Graduates only
Work From Office (Palava, Mumbai)
Good communication skills in English (Verbal & Written)
Strong customer service orientation
Good listening and problem-solving skills
Ability to work under pressure and handle challenging situations
Good interpersonal skills and willingness to learn

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dombivli (East), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Dombivli (East), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 99 openings.