Customer Support Executive

15,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

D Block Sector-63 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer queries, complaints, and requests effectively over voice support.
Provide accurate information about products, services, and company policies.
Resolve customer issues promptly while ensuring high customer satisfaction.
Maintain proper call documentation and update customer records in the system.
Follow standard operating procedures and quality guidelines during calls.
Meet individual and team performance targets such as call handling time and resolution rate.
Escalate complex or unresolved issues to the relevant department when necessary.
Ensure compliance with company policies, data security, and confidentiality standards.
Continuously improve communication skills and product knowledge through training and feedback.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in D Block Sector-63 Noida, Noida.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is D Block Sector-63 Noida, Noida.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.