Customer Care Executive

20,000 - 35,000 /month

Tech Mahindra

A Block Sector-62 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Title: International Chat Process Executive (Night Shift)

Location: Noida, Sector 62
Shift: Night Shift
Working Days: 5 days working with rotational week off

Job Description:

We are hiring dynamic and enthusiastic candidates for the International Chat Process. The role involves handling customer queries through chat and providing prompt and accurate solutions while maintaining a high level of customer satisfaction.

Key Responsibilities:

Handle customer queries via chat in a professional manner
Provide accurate information and resolve customer concerns
Maintain proper communication and ensure customer satisfaction
Follow company guidelines and quality standards
Maintain records of customer interactions

Eligibility Criteria:

Good written communication skills in English
Undergraduate/Graduate candidates can apply
Freshers and experienced candidates are welcome
Basic computer knowledge is required

Desired Skills:

Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Problem-solving attitude
Willingness to work night shifts

What We Offer:

Competitive salary package
Growth and career development opportunities
Friendly work environment
Exposure to international clients

Sneha.Shaw1@techmahindra.com (8240428235)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector-62 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is A Block Sector-62 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 50 openings.