Customer Support Executive

20,000 - 35,000 /month

Varunya Hospitality Private Limited

Wagle Estate, Thane

1 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Languages: Marathi, Gujarati

10th Pass and above

Males Only

5 days working | Night Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Handle inbound and outbound customer interactions via phone, email, chat, and WhatsApp.
Resolve customer queries related to profiles, memberships, payments, account management, and platform features.
Provide accurate information about products, services, and policies.
Record customer interactions in the CRM system and maintain complete documentation.
Follow up with customers to ensure timely resolution of issues.
Escalate complex cases to relevant teams while ensuring service-level agreements (SLAs) are met.
Build strong customer relationships through empathy, professionalism, and effective communication.
Meet quality, productivity, and customer satisfaction targets.
Gather customer feedback and recommend process improvements.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 10th Pass and above qualification with 1-6 years of experience and skills like International Calling for this Customer Support Executive job offered by Varunya Hospitality Private Limited in Wagle Estate, Mumbai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-6 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Wagle Estate, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like International Calling with 1-6 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 10 openings.