Customer Support Executive

15,000 - 25,000 /month

Varunya Hospitality Private Limited

Thane West, Thane

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: Healthcare

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Manage and maintain customer data in the CRM system.
Handle customer inquiries through phone, email, WhatsApp, and other communication channels.
Follow up with customers regarding appointments, services, feedback, and issue resolution.
Build and maintain strong customer relationships to improve retention and satisfaction.
Coordinate with sales, operations, and support teams to ensure timely service delivery.
Generate CRM reports and analyze customer data to identify trends and opportunities.
Ensure accurate documentation of all customer interactions.
Support customer engagement campaigns and feedback initiatives.
Maintain confidentiality of customer information and comply with company policies.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Thane West, Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.