Customer Support Executive

12,000 - 20,000 /month

Varunya Hospitality Private Limited

Malad (West), Mumbai

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Handle the complete claims settlement process from claim registration to final settlement.
Review and verify claim documents for accuracy and completeness.
Coordinate with customers, hospitals, insurance companies, and third-party administrators (TPAs) for claim processing.
Follow up on pending documents and resolve claim-related queries.
Assess claim eligibility as per policy terms and conditions.
Process cashless and reimbursement claims within defined turnaround times (TAT).
Maintain accurate claim records and update claim management systems.
Ensure compliance with regulatory requirements and internal policies.
Investigate discrepancies and escalate complex cases when required.
Prepare claim status reports and maintain operational MIS.
Provide prompt and professional customer support throughout the claims lifecycle.
Support process improvement initiatives to enhance operational efficiency

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Malad (West), Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.