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Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyVarunya Hospitality Private Limited
job location Andheri (East), Mumbai
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

  • Handle customer queries through calls, chat and email

  • Resolve complaints and customer issues professionally

  • Help Shaadi.com members with their profiles/services

  • Maintain customer interaction records

  • Follow up with customers and ensure satisfaction

  • Handle escalations

  • For VIP roles, support members in finding suitable matches and coordinate with prospective matches

  • Some roles involve upselling/cross-selling premium plans.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Andheri (East), Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Aakansha M

Interview Address

Eureka Towers, Mindspace, Malad west, Malad (West), Mumbai
Posted 10+ days ago
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