Customer Support Executive

15,000 - 15,000 /month

Vagarious Solutions Private Limited

ECIL, Hyderabad

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are seeking a dedicated and customer-focused Customer Support Executive with 1 year of experience in customer service or a similar role. The ideal candidate should possess excellent communication skills in Hindi, Telugu, and English and be passionate about delivering exceptional customer support.

Key Responsibilities

Handle customer queries and complaints through phone, email, chat, or in-person interactions.
Provide accurate information about products and services.
Resolve customer issues efficiently while ensuring high customer satisfaction.
Maintain detailed records of customer interactions in the CRM system.
Follow up with customers to ensure timely resolution of concerns.
Escalate complex issues to the appropriate departments when necessary.
Meet customer service KPIs and maintain quality standards.
Build and maintain positive relationships with customers.

Required Qualifications

1 year of experience in Customer Support, Customer Service, Call Center, or a related role.
Excellent verbal and written communication skills in Hindi, Telugu, and English.
Strong customer handling and problem-solving skills.
Good interpersonal and active listening abilities.
Basic computer proficiency, including MS Office and CRM tools.
Ability to multitask and work in a fast-paced environment.
Graduate in any discipline

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Support Executive job offered by Vagarious Solutions Private Limited in ECIL, Hyderabad.
What salary is offered for this Customer Support Executive job?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in ECIL, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is ECIL, Hyderabad.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary of ₹15,000 per month. This is a Full Time job and has 1 opening.