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Customer Support Executive

salary 14,000 - 20,000 /month
company-logo
job companyTrisa Enterprise
job location Mulund (West), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

YOUR ROLEYou will be the first point of coordination for dentists contacting our company.

  • Answer incoming calls & WhatsApp enquiries

  • Understand basic customer requirements

  • Record and organise new leads

  • Maintain customer & sales data

  • Follow up on enquiries

  • Forward qualified leads to the sales team

  • Post product updates/offers in relevant WhatsApp groups

  • Coordinate with the sales team

  • Prepare & maintain basic daily reports

  • Assist with invoices/order records

  • Coordinate packing & dispatch of orders

  • Track deliveries when required

  • Help with day-to-day business operations

WHO ARE WE LOOKING FOR?Someone who is:

✓ 20 years+

✓ Comfortable speaking on the phone

✓ Basic spoken & written English

✓ Comfortable with WhatsApp, email & computers

✓ Familiar with Excel/Google Sheets or willing to learn

✓ Organised with data and follow-ups

✓ Responsible & punctual

✓ Quick learner

✓ Positive and energetic

✓ Comfortable multitasking

✓ Ready to take ownership of work

Freshers with the right attitude are welcome.

Previous experience in customer support, sales coordination, back office, healthcare or dental industry is an advantage — but not compulsory.

WORK FORMAT Primarily based around Mulund West

Some work-from-home flexibility may be available depending on responsibilities

Full-time dedicated position

WHY JOIN US?This is not just a data-entry job.

You will work with a growing dental business and learn:

Customer Management • Sales • Dental Products • Implant Industry • Business Operations • CRM • Dispatch • Digital Communication

For someone who performs well, there is an opportunity to grow into:

Senior Coordinator → Sales Operations → Business Operations / Team Management

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mulund (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Mulund (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

, Mulund (West), Mumbai
Posted 6 days ago
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