Customer Support Executive

14,000 - 20,000 /month

Travinities

Malad (West), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

Roles & Responsibilities – Customer Support Executive

Handle customer queries and concerns through phone calls.
Provide accurate information about products and services.
Resolve customer complaints in a professional and timely manner.
Ensure high levels of customer satisfaction and service quality.
Maintain records of customer interactions and transactions.
Follow up on customer issues to ensure resolution.
Escalate complex concerns to the relevant department when required.
Meet daily productivity and performance targets.
Build and maintain positive customer relationships.
Adhere to company policies, processes, and quality standards.
Work collaboratively with internal teams to resolve customer issues.
Deliver a positive and seamless customer experience at every touchpoint.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.