Customer Support Executive

28,000 - 32,000 /month

Transcom India

RIICO Industrial Area, Jaipur

1 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Implico Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 20,000 - ₹ 24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Support Executive job offered by Transcom India in RIICO Industrial Area, Jaipur.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹28,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in RIICO Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in RIICO Industrial Area, Jaipur.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹28,000-₹32,000 per month. This is a Full Time opportunity and has 25 openings available.