Customer Support Executive

15,000 - 25,000 /month

Transcom

Adarsh Colony, Jaipur

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Transcom is hiring dynamic candidates for the role of Telecaller / Customer Support Executive. The candidate will be responsible for handling inbound and outbound customer calls, addressing customer queries, providing accurate product or service information, resolving complaints, and ensuring a high level of customer satisfaction. The role requires maintaining proper call records, following communication scripts when required, and escalating complex issues to the concerned department.

The candidate should possess strong verbal communication skills, active listening ability, and a customer-focused attitude. Basic computer knowledge is required for updating customer details, tracking conversations, and using CRM systems. Candidates with telecalling, BPO, customer support, or voice process experience will be preferred, though freshers with good communication skills can also apply.

The role may involve rotational shifts, target handling, and maintaining service quality standards as per company guidelines.

Requirements:

12th Pass / Graduate
Good communication skills in English & regional language
Basic computer knowledge
Customer handling ability
Experience in telecalling / BPO preferred
Flexible for shifts
Immediate joiners preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Colony, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Adarsh Colony, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.