We are looking for a Customer Support Executive to join our team [••company_name_label••]. The role offers ₹25000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Part Time job in Jaipur.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Teleconnect Global Services.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 99 Customer Support Executive at Teleconnect Global Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
5
Benefits
Insurance, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process
Shift
Day
Salary
₹ 25000 - ₹ 35000
English Proficiency
Yes
Contact Person
Om Prakash Somani
Interview Address
Delhi-Jaipur Road, Jaipur
Posted 2 days ago
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