Customer Support Executive

Job description

Job Summary:

We are looking for a proactive and Support individual to join our team as a User Support Executive / Data Support Associate. The role involves processing data, providing basic support and training to users, and ensuring a smooth and positive user experience.

Key Responsibilities:

• Process and manage user data accurately and efficiently

• Provide first-level support and training to users

• Troubleshoot basic issues and escalate when required

• Ensure a seamless and user-friendly experience for all users

• Communicate effectively with users via email, chat, or phone

• Collaborate with internal teams to address user concerns

Key Requirements:

• Graduate in any discipline

• 0–1 Year of relevant experience (Freshers welcome)

• Proficiency in MS Excel (basic formulas, data handling)

• Good verbal and written English communication skills

• Basic understanding of data analysis and troubleshooting

• Customer-focused mindset with problem-solving abilities

• Ability to learn quickly and adapt to new tools and systems

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., THINKMONK EDUTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at THINKMONK EDUTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.