Customer Support Executive

We are currently having openings in our Voice Process (L2) – 100% work from office.

With fixed salary &Contractual hiring.

Contract Till 31st Oct, 2025. Based on performance and business requirement contract may get extended.

·        Designation-

·        Customer Support Associate (L2).

·        Job Profile-

·        Have to resolute customer’s query Voice Call

·        Mandatory Criteria-

·        Min HS Passed.

·        Fresher & experienced both can apply

·        Excellent verbal communication skill in English & Hindi without major MTI for Voice process

·        Should have not applied for any Flipkart interview in last 3 month

·        Customer orientation.

·        Ready to work in 24/7 Shifts

·        No planned leave for upcoming 3 months after joining

·        5 Days working 2 days’ rotational week off

·        10 hour of the day, 9 hrs. work and 1-hour break

·        Should have a typing speed of 30WPM with 90% accuracy

·        Interview Structure-

·        HR round - General check. –

·        Typing Test

·        OPS round – General Check

·        Voice Versant (V4 and above)

·        PMAP

·        Client Round – Video Call

·        Payouts –

·        Salary for minimum 6 months’ experience candidate – Approx 15.3k – 16k in-hand based on interview and versant score

·        Fresher- 15 k Approx in hand

·        Pick up or drop for odd shifts

·        Training Can be at night.

·        Documents Required –

·        Education Mark sheets

·        Aadhar Card

·        Pan Card

·        Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., THE SKILL HUB.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at THE SKILL HUB
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.