Customer Support Executive

Key Responsibilities:

Serve as the primary point of contact for customers via phone, email, and live chat

Address inquiries regarding products and services in a timely and professional manner

Effectively resolve customer concerns while maintaining accurate records of interactions

Develop a deep understanding of our offerings to deliver accurate support

Collaborate cross-functionally to enhance the overall customer experience

Ensure prompt follow-up to guarantee issue resolution and client satisfaction.

Required Qualifications & Skills:

Proficiency in English (spoken and written)

Strong knowledge of MS Office tools

Quick learner with a proactive and goal-oriented mindset

Self-motivated and driven to deliver results

Ability to present information clearly and professionally

Bachelor's degree in any discipline

If you're looking to grow your career in a technology-driven and customer-focused environment, we'd love to hear from you.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Post Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., The Pacific Consultancy Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at The Pacific Consultancy Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.