Assistant Manager

The Assistant Manager plays a key role in managing daily branch operations, achieving business targets, ensuring customer satisfaction, and maintaining compliance with banking regulations. The role involves sales, relationship management, and operational responsibilities to contribute to the overall growth and profitability of the bank.

Key Responsibilities

Business Development & Sales

Achieve branch sales targets for CASA (Current Account & Savings Account), deposits, loans, insurance, and other banking products.

Cross-sell financial products to existing and new customers.

Acquire new customers through market visits, referrals, and leads.

Customer Relationship Management

Provide high-quality customer service and resolve customer queries effectively.

Build long-term relationships with high-value customers.

Handle escalations and ensure customer satisfaction.

Branch Operations

Supervise and monitor day-to-day branch operations.

Ensure compliance with bank policies, RBI guidelines, and audit standards.

Manage cash, security, and transaction monitoring.

Team Management

Support the Branch Manager in guiding, motivating, and training staff.

Monitor performance of sales officers and relationship managers.

Compliance & Risk Management

Adhere to KYC/AML guidelines and regulatory requirements.

Ensure accurate documentation and reporting.

Minimize operational risks and frauds.

Skills & Competencies

Strong sales and target-orientation.

Excellent communication & interpersonal skills.

Knowledge of banking products & services.

Customer-centric approach with problem-solving ability.

Leadership and team management skills.

Qualifications & Experience

Graduate / Postgraduate (preferably in Commerce, Finance, or Business Administration).

1–4 years of experience in banking / financial services / sales preferred.

Freshers with strong aptitude and communication skills may also be considered (for entry-level Assistant Manager).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Assistant Manager job

1. What is the eligibility criteria to apply for this Assistant Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Assistant Manager job?
   Ans: This Assistant Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Assistant Manager job?
   Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Charisma.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Assistant Manager role?
   Ans: There is an immediate opening of 10 Assistant Manager at Charisma
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Assistant Manager job?
   Ans: This Assistant Manager job has Day Shift.