Customer Support Executive

18,000 - 22,000 /month

The Growth Hive

5th block Koramangala, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: BPO

10th Pass and above

All genders

5 days working | Day Shift

What You’ll Do

• Be the dedicated relationship partner for VIP Shaadi members post-sale

• Understand member preferences and help identify their ideal match

• Call and connect with high-quality prospects on behalf of the member

• Set up mutually consented meetings between potential matches

• Ensure timely renewals and proactive engagement throughout their journey

• Guide, counsel, and support the member like a true partner in their search

• Maintain high service standards, timely resolutions & meticulous documentation

• Handle escalations with grace, maturity, and solutions-focused thinking

• Respect diverse traditions, preferences, and cultural nuances in every interaction

• Always go above and beyond to deliver the VIP promise

What You Bring to the Table

• 1+ year of experience in customer service, client servicing or relationship management

• A natural passion for people, relationships & making customers smile

• Strong attention to detail + excellent organizational skills

• High emotional intelligence and empathy

• Infinite patience + persuasive communication

• Clear, confident communication in English + any Indian language

• Self-motivated and committed to exceeding customer expectations

Why Join Us

• Work with India’s leading matchmaking brand

• Be a part of exclusive high-impact journeys for premium members

• Learn, grow & thrive in a high-energy, customer-first culture

• Every day is different, meaningful, and full of real human stories

Shift Details:
2 Rotational Weekday Offs (Mon–Fri)

Females: 10 AM – 7 PM
Males: 12 PM – 9 PM

Languages Required: English+ Kannada , Malayalam
Age: 22–36 years

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 10th Pass and above qualification with 1-3 years of experience for this Customer Support Executive job offered by The Growth Hive in 5th block Koramangala, Bangalore.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 5th block Koramangala, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is 5th block Koramangala, Bangalore.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.