Customer Support Executive

The Allied Outsourcing is hiring Customer Care Executives for a large US law firm. This role requires

excellent verbal and written communication skills. Only candidates with experience in an

international call center should apply. Candidates educated in convent schools are preferred. As our

clients are based in the US, this is a night-shift position with two consecutive days off per week.

Responsibilities:

1. Answer client queries via phone and chat in a professional and courteous manner.

2. Ensure case files and documents are organized and readily available for lawyers.

3. Update case notes with details of client interactions.

4. Manage communication with clients regarding the progress of their cases.

5. Follow up with insurance companies and healthcare providers to obtain medical documents.

6. Enter and manage client information in the CRM software.

7. Be flexible and willing to undertake other responsibilities as required by the business.

8. Call insurance companies to set up claims.

Requirements:

• Comfortable working night shifts.

• Strong verbal and written English communication skills.

• Experience in an international call center is mandatory

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., THE ALLIED OUTSOURCING.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at THE ALLIED OUTSOURCING
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.