Customer Support Executive

About Ambak

Ambak is revolutionizing home finance with cutting-edge distribution solutions that enhance the experience for customers, financiers, and intermediaries by partnering with real estate developers, providing faster loan approvals through our extensive lender network, which boosts sales and improves customer experience Founded by industry leaders from Axis Bank, Uber, Cars24, PolicyBazaar, Freecharge, and more, we are on a mission to make home financing in India simpler, faster, and more transparent With operations expanding across India and we are now hiring a Business Manager-Frontline to fuel our next phase of growth.

About the job

Pitch our home loan solutions to potential customers, offering tailored solutions based on their financial profiles You will manage the complete loan process, from collecting necessary documents to coordinating with banks and customers, ensuring seamless and timely loan processing Your efforts will directly contribute to providing exceptional customer experiences and driving conversions.

Major Job responsibilities would be as under:

• Engage with customers to understand financial needs and drive loan conversions.

• Collect accurate loan application information and documents, ensuring compliance.

• Visit customers as needed based on application requirements.

• Guide customers on the loan process, TAT, and document requirements (KYC, etc).

• Adhere to organizational TAT, SLAs, and SOPs to maximize quality and conversions .

• Possess in-depth knowledge of products and financiers, advising customers on the best options.

Who is an ideal fit:

• 1-5 years of experience in home loan/LAP sales (Banks/NBFC/Fintech)

• Excellent interpersonal and communication skills

• Proficient in Microsoft Office

• Willing to conduct customer visits when required

• Quick to adapt to new systems

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹37000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TENB FINTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at TENB FINTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.