Customer Support Executive

11,000 - 14,000 /month

Teleperformence

Sikandra, Agra

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Aadhar Card

Job Description

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

🎯 Key Responsibilities:

Handle inbound and outbound customer calls

Resolve customer queries and complaints effectively

Provide accurate information about products/services

Maintain a high level of customer satisfaction

Update customer details in the system

Follow company processes and quality standards

Meet daily/weekly targets and KPIs

Required Skills:

Good communication skills in English Hindi

Basic computer knowledge

Ability to handle pressure and multitask

Active listening and problem-solving skills

Customer handling skills

Qualification:

Minimum: 12th pass / Graduate

Experience:

Freshers & experienced both can apply

Shift:

Rotational shifts / Day shift / Night shift (mention as per role)

Salary:

As per industry standards

Preferred:

Experience in BPO/Call Centre

Immediate joiners

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹11,000-₹14,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sikandra, Agra.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sikandra, Agra.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹11,000-₹14,000 per month. This is a Full Time job and has 25 openings.