Customer Support Executive

21,000 - 26,500 /month*

Teleperformance

Nehru Nagar, Thane

₹1,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Role Overview: We are looking for candidates to provide voice-based technical support for India customers, assisting with troubleshooting queries related to personal systems and printers.

Key Responsibilities:

Handle inbound customer calls for personal systems and printers.
Diagnose and provide efficient technical troubleshooting solutions.
Guide customers through step-by-step resolution processes.
Ensure high customer satisfaction through clear and effective communication.
Maintain accurate documentation of all customer interactions.

Compensation & Benefits:

Monthly In-hand: ₹21,000
Performance Bonus: Up to ₹2000 per month

Work Schedule:

Working Days: 6 days a week
Weekly Off: 1 rotational off
Shift Timing: Day shift (Any 9-hour shift between 9:00 AM – 9:00 PM)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹26,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nehru Nagar, Thane, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 30 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Nehru Nagar, Thane, Mumbai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹21,000-₹26,500 per month. This is a Full Time job and has 30 openings.