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Customer Support Executive

salary 12,000 - 15,000 /month
company-logo
job companyTech Mahindra
job location Rajarhat, Kolkata
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Description

We are looking for a Customer Support Executive to join our team at TECH MAHINDRA. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Rajarhat, Kolkata.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Rotational

Contract Job

Yes

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anjali

Interview Address

Newtown, Rajarhat, Kolkata
Posted 8 hours ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Customer Support Executive