Customer Support Executive

Hiring Now – International UK Voice Process

Role: Customer Support Executive (with Upselling)

📍 Location: Malad West, Mumbai (Work from Office)

💼 Job Overview

We are looking for enthusiastic and customer-focused individuals to join our International UK Voice Process team. The role involves handling inbound and outbound customer calls, resolving queries, and upselling products/services to ensure an excellent customer experience.

This is a fantastic opportunity for freshers as well as candidates with prior BPO experience who are looking to build a rewarding career in international customer service.

🔑 Key Responsibilities

• Handle international voice calls and assist UK-based customers with queries, complaints, or requests.

• Maintain a high standard of communication and ensure customer satisfaction.

• Upsell products and services wherever applicable, achieving assigned targets.

• Work collaboratively with the team to meet process goals and KPIs.

• Ensure compliance with company policies and data security guidelines.

✅ Eligibility Criteria

• Excellent communication skills in English (mandatory).

• Minimum qualification: HSC / Graduate.

• Freshers are welcome (salary: ₹19,000 in-hand).

• Candidates with 6 months+ BPO experience are eligible for higher packages (up to ₹30,000 in-hand).

• Flexible to work in rotational shifts between 1:30 PM – 3:30 AM (9-hour shifts).

• Comfortable with 5 days working & 2 rotational week offs.

💰 Salary & Benefits

• Fresher: ₹19,000 in-hand

• Experienced (6+ months in BPO): Up to ₹30,000 in-hand

• Night shift cab facility provided.

• Attractive incentives on upselling performance.

• Fast-track career growth opportunities in international processes.

🎯 Why Join Us?

• Exposure to an international UK process.

• Excellent work culture with learning opportunities.

• Performance-based incentives and recognition.

• Secure and convenient night shift transport.

📅 Interview Mode: Virtual Interview

🚀 Immediate joiners preferred!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TECH MAHINDRA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at TECH MAHINDRA
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.