Customer Support Executive

*Customer Support Executive 🚀*

- *Job Details:*

- *Job Type:* Full-time 💼

- *Salary:* ₹15,000 - ₹25,000 per month 💰

- *Job Timings:* 09:00 AM to 06:00 PM 🕒

- *Experience:* 0-2 years 📈

- *Location:* Vikhroli West 📍

- *Job Description:*

- Provide exceptional customer service and support to schools, principals, teachers, parents, and participants 📚

- Serve as the primary point of contact for addressing inquiries, resolving issues, and ensuring a positive experience for all users of the Indian Talent Olympiad platform 🌟

- *Roles & Responsibilities:*

1. Respond promptly and professionally to customer inquiries via email, phone, and chat 📱

2. Assist participants and parents with registration, payments, and general inquiries about Indian events 📝

3. Troubleshoot technical issues related to the online platform, competition submissions, and accessing study materials 💻

4. Provide guidance and support to users navigating the Indian Talent Olympiad website and online resources 📈

5. Coordinate with other team members to escalate and resolve customer issues in a timely manner 👥

6. Maintain accurate records of customer interactions and transactions using the designated system 📊

7. Gather feedback from users to identify areas for improvement and contribute to the continuous enhancement of services 📝

8. Stay updated on Indian Talent Olympiad policies, competitions, and events to provide accurate information to customers 📚

9. Make outbound calls informing about Indian Talent products and services upon requirements 📞

- *Qualifications:*

- HSC / Bachelor's degree in any field 📚

- Prior experience in customer service or support roles preferred 📈

- Excellent communication skills in English and other languages (Telugu, Kannada, Malayalam) 🌎

- Strong interpersonal skills with the ability to empathize and effectively address customer needs 👥

- Proficiency in using email, phone, and chat support tools 📱

- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment 🕒

- *How to Apply:*

- Call/WhatsApp: 7557815642 📱

- Email your updated resume to: ranjitenterprises01@gmail.com 📧

Looking forward to potential candidates applying! 💼 *Apply now! 🌟*

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SUNIL MANPOWER SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at SUNIL MANPOWER SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.