Customer Support Executive

15,000 - 18,000 /month

Staff India Consultancy

Dehlon, Ludhiana

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Staff India Consultancy. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to SOCIAL MEDIA. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ludhiana.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Staff India Consultancy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 15 Customer Support Executive at Staff India Consultancy
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 18000

English Proficiency

Contact Person

Staff india

Interview Address

304, Silver Line

Posted a day ago

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Job Hai > Jobs in Ludhiana > Customer Support / TeleCaller Jobs in Ludhiana > Customer Support Executive