Customer Support Executive

18,000 - 24,000 /month

Skylark Express Delhi Private Limited

Rangpuri, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team. The role involves handling customer calls, tracking shipments, updating reports, and providing support related to logistics operations. The candidate should be proactive, detail-oriented, and good at follow-ups.

Salary: ₹18,000 – ₹24,000 (in-hand)
Shift: Day Shift 6 Days Working

Key Responsibilities:

Handle customer calls in a professional and polite manner.
Track and monitor daily shipment status.
Coordinate with co-loaders and teams for timely updates.
Respond to customer queries, resolve complaints, and provide solutions.
Update and maintain MIS reports regularly.
Do booking and data entry in in-house software.
Ensure proper follow-up with customers and internal teams.
Share timely shipment updates with clients.
Maintain records of customer interactions and communications.

Requirements:

Graduate (any stream).
1 to 6+ years of experience in customer support or logistics.
Basic knowledge of logistics/shipment process is preferred.
Good communication skills (spoken and written).
Basic knowledge of MS Excel.
Strong follow-up and coordination skills.
Ability to work under pressure and meet deadlines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Support Executive job offered by Skylark Express Delhi Private Limited in Rangpuri, Delhi.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rangpuri, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 4 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Rangpuri, Delhi.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹24,000 per month. This is a Full Time job and has 4 openings.